Privacy Policy

Effective Date: May 28, 2026

Just Speechie Coaching PLLC (“Provider”) values and respects the privacy of visitors, clients, and caregivers. This Privacy Policy describes how information may be collected, used, stored, and disclosed through Provider’s website, electronic communications, intake processes, and related services.

1. INFORMATION COLLECTED

Provider may collect personal information voluntarily submitted by visitors, clients, caregivers, or authorized representatives, including but not limited to:

• Name, address, phone number, email address, and other contact information;

• Information submitted through website forms, intake forms, scheduling requests, or patient portal communications;

• Insurance, billing, or payment-related information;

• Information related to speech-language pathology services, evaluations, consultations, treatment, or coordination of care;

• Electronic communications and telehealth-related information;

• Non-personal website usage information such as IP address, browser type, device information, pages visited, and analytics data collected through website hosting or analytics services.

Protected health information (“PHI”) collected in connection with healthcare services is maintained in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), when applicable.

2. HOW INFORMATION MAY BE USED

Information collected by Provider may be used for purposes including:

• Scheduling and managing appointments;

• Providing speech-language pathology services, consultations, evaluations, and telehealth services;

• Communication regarding appointments, forms, billing, coordination of care, and treatment-related matters;

• Processing payments and insurance claims;

• Maintaining clinical documentation and records;

• Improving website functionality, user experience, and services;

• Sending educational materials, updates, newsletters, or marketing communications when consent has been provided or permitted by law;

• Complying with legal, ethical, licensing, insurance, and regulatory requirements.

Provider does not sell personal information or protected health information to advertisers or unrelated third parties.

3. ELECTRONIC COMMUNICATIONS AND TELEHEALTH

Provider may communicate through electronic means including email, telephone, voicemail, text messaging, patient portal messaging, videoconferencing platforms, and telehealth systems such as SimplePractice.

While reasonable measures are taken to protect privacy and security, no electronic communication or transmission system can guarantee complete confidentiality or security. By communicating electronically with Provider or participating in telehealth services, users acknowledge and accept these potential risks.

Users are responsible for maintaining the privacy and security of personal devices, internet connections, email accounts, patient portal credentials, and telehealth appointment links.

Electronic communications should not be used for emergencies or urgent situations requiring immediate assistance. In the event of an emergency, call 911 or contact local emergency services immediately.

4. THIRD-PARTY PLATFORMS AND SERVICE PROVIDERS

Provider may utilize third-party platforms and service providers to support website operations, scheduling, telehealth, payment processing, electronic records, communications, and administrative functions. These may include, but are not limited to:

• SimplePractice – electronic health records, scheduling, intake forms, billing, patient portal messaging, and telehealth services;

• Stripe – secure payment processing services;

• Google Workspace – email communication, document management, website hosting and website-related services.

These third-party providers maintain their own privacy and security policies governing how information is handled on their respective platforms. Provider makes reasonable efforts to utilize reputable service providers with security measures designed to protect personal information and protected health information when applicable.

5. DATA STORAGE AND SECURITY

Provider takes reasonable administrative, technical, and physical safeguards to protect personal information and protected health information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic storage, transmission, or internet communication can be guaranteed to be completely secure. Users acknowledge and accept these inherent risks when submitting information electronically.

6. COOKIES AND WEBSITE ANALYTICS

Provider’s website may utilize cookies, analytics tools, and related technologies to improve website functionality, monitor website performance, and better understand visitor interactions.

Users may modify browser settings to decline cookies; however, some website features may not function properly if cookies are disabled.

7. CLIENT RIGHTS

Subject to applicable law, clients may have rights regarding personal information and protected health information, including the right to:

• Request access to certain records or information;

• Request correction of inaccurate information;

• Request limitations on certain uses or disclosures when permitted by law;

• Withdraw consent for certain communications;

• Opt out of marketing communications.

Requests regarding privacy or information access may be directed to Provider using the contact information below.

8. CHILDREN’S PRIVACY

Provider’s services may involve minors receiving speech-language pathology services through a parent, legal guardian, or authorized representative. Information regarding minors is collected and maintained only as necessary for service delivery, communication, billing, coordination of care, and legal compliance.

9. CHANGES TO THIS PRIVACY POLICY

Provider reserves the right to modify or update this Privacy Policy at any time. Updated versions will be posted on Provider’s website with the revised effective date.

10. CONTACT INFORMATION

Questions regarding this Privacy Policy or privacy-related concerns may be directed to:

Just Speechie Coaching PLLC

7901 4th St N STE 300

St. Petersburg, FL 33702

info@justspeechiecoaching.com